FAQs

How can I get in contact with Fortify?

If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. One of our friendly staff members will assist you within 24-48 hours.

Where are the products located and shipped from?

All of our products are located and shipped from within Australia. The location of our warehouses can vary based on stock levels and demand; products are kept within either Victoria or New South Wales.

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and any of the Buy Now Pay Later methods listed throughout our website.

Is delivery free?

Yes, all orders placed in Australia come with fast and free delivery Australia wide.

What if my order is delayed?

You can easily check the status of your order by visiting our Track Order page. Simply enter your order number and the email address you used at checkout, then click "Track" to view real-time updates. You’ll be able to see when your order is being processed, shipped, and out for delivery. If you have any trouble locating your tracking information, our support team is always here to help!

What currency is the store in?

All products displayed on our website are in AUD.